Terms & Conditions

FOR SPRING, OUR PLANTS WILL BE SHIPPED FROM MARCH 1st THROUGH MAY 1st.

Changing Your Order - If you have an order that has been placed, the only way to modify it is by emailing us here.

Shipping Charges - Due to increasing costs associated with shipping plants and the time required to package orders we have established a 25% flat shipping fee for all plant orders to ensure the best handling and packaging of your new plants. There is a $25 minimum shipping fee for plant orders under $100.

Shipping Restrictions – Mail-order is restricted to the plants that are included in the mail-order section of our website. Unfortunately we are unable to ship plants to CA, WA, OR, FL or HI.

Pricing and Discounts - We think you will find our prices very reasonable. We propagate and grow more than 65% of the plants we sell and as a result can offer plants at lower prices than many other retailers. Unfortunately, we are unable to offer wholesale discounts via mail-order. From time to time we may run sales and promotions. We encourage you to check back regularly or sign up for our e-mail newsletter to learn about these events.

Shipment Period – We ship plants in the fall from September 1st – December 1st and in the spring from March 1st – May 1st. All shipments are weather and plant growth dependent.

Guarantee – We guarantee that all plants sold by Broken Arrow Nursery are healthy and true to name when they leave the nursery. Please contact us within 5 days of the receipt of your order if such is not the case. If we are at fault we will replace the plant in question or issue a nursery credit for the purchase price of the plant. We are unable to guarantee plants that are improperly cared for after delivery.