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Our Team of Experts
Rachel started work at Broken Arrow in the spring of 2019 taking on responsibility as a key member of both the sales department and container production team, and her passion for the nursery and obsession with plants has grown exponentially since then. In addition to her responsibilities as sales manager, Rachel enjoys figuring out what makes plants tick as the nursery's lead propagator and serves on the board of directors for the eastern region of the International Plant Producers' Society (IPPS). During her few remaining hours of the day she devotes energy to family, friends, her own greenhouse, and deep discussion with her favorite plants. CNLA Accredited Nursery Professional.
After 19 years as a Ph.D. chemist and senior director at Pfizer, Inc., Burton started working with Sally as business manager and with Dick overseeing Christmas tree operations, as well as helping out wherever needed around the nursery. With Andy Brand's move to Maine in 2018, he took over as general manager, where he is more appreciative than ever for the nursery's strong production and sales staff. He's been with the nursery since 2007 and is a CNLA Accredited Nursery Professional.
Adam started work at Broken Arrow in 2004 after completing his BS degree in Urban Forestry and Landscape Horticulture at the University of Vermont. Adam manages plant propagation, container and field production and the acquisition and development of new plants. He is a past recipient of the Young Nursery Professional Award from the New England Nursery Association. He loves to share his passion for plants through photography and educational outreach. As a result, he lectures widely on a variety of subjects and is also an adjunct lecturer at Naugatuck Valley Community College and the Berkshire Botanical Garden. With his spare time he enjoys cultivating his eclectic collection of rare and unusual plants, rock climbing and competitive giant pumpkin growing.
Richard Jaynes
Founder
Dick has always enjoyed growing plants. Our acres of Christmas tree fields trace back to a couple hundred spruce seedlings planted by Dick as part of a 4-H project in 1947. A graduate from Wesleyan University (BA) and Yale (Ph.D.), he worked at the Connecticut Agricultural Experiment Station for 25 years as a plant breeder and horticulturist with specialties in chestnut and mountain laurel. He has received numerous awards for his research and edited the reference book Nut Tree Culture in North America and authored Kalmia: Mountain Laurel and Related Species. He retired from the Experiment Station in 1984 to start Broken Arrow Nursery.
Giancarlo Bonilla
Sales Associate
"Plants plants plants, I love plants" will be written on Giancarlo's gravestone one day! His life revolves around his garden and the many wonderful plants that he has collected. Once a native New Yorker, Giancarlo now resides in central Connecticut where he builds the garden of his dreams. With his passion for horticulture and his strong people skills, he is a perfect fit for our sales team. CNLA Accredited Nursery Professional.
When Linda is not busy updating the website, she loves helping customers in the sales yard. She is a CNLA Accredited Nursery Professional, CT Master Gardener and is always planning her next purchase from the nursery to plant in her own garden. She's been involved with her family's nursery since she was old enough to tie bundles of Christmas greens.
Louise Harter
Mail Order Shipping Coordinator & Horticulturist
2025 marks Louise's 17th season at Broken Arrow Nursery. She assists with all facets of container production and is a big part of the behind-the-scenes efforts to tend your plants from their infancy as cuttings, new grafts, and seeds. She leads the mail order shipping department. Interests include: making maple syrup, edible landscaping, foraging, and humanure composting. She also maintains a pottery studio in Bethany, CT.
Sally Jaynes
Founder
Sally's been managing the office since 1984, doing everything from paying bills to baking chocolate chip cookies for birthdays.
James Louey
Horticulturist
The roots of Jim’s love affair with trees are in Gettysburg, PA, where his late father raised all kinds of fruit trees and garden vegetables. Coming to Connecticut after graduate school at the University of Delaware, Jim was involved in chemical education for two decades. Recently he has become a UCONN Master Gardener (2020) and CNLA accredited nursery professional (2021). At Broken Arrow, Jim’s focus in container production and IPM monitoring is to identify, assess, and care for the needs of many different plants. With a wonderful array of colors, sizes, and textures for any size yard, he continually finds something new to make part of his own yard. He is also grateful to be a part of an ensemble of dedicated colleagues who are passionate about the work they do each day to produce outstanding plant options for our clients.
Fiona Cosham
Specimen Coordinator & Sales Associate
Fiona was raised around plants as her father has always been an obsessed amateur gardener, enrolling her as his laborer. With an extensive customer service background, she is now learning the inner workings of plant life. When not at work, Fiona is a keen ultra runner and loves to be outside with nature.
Angel Hernandez
Field Production Senior Assistant
In 2004 we were blessed with the addition of Angel to our team, and we will never be the same. The only things that outweigh his immense physical strength are his quick-witted sense of humor and tree knowledge. If we ever need a big tree planted, transplanted, pruned, loaded, or unloaded; he is our guy. If we ever need a good laugh on a cold, wet, windy day; he is our guy.
Steven Frappier
Horticulturist
Steve plays a large part in the B&B sales side of the nursery, working very hard to coordinate with the sales team ensuring that plant material is displayed, loaded, and delivered to the customer. One of Steve's favorite things to do around the nursery is interact with customers and help them pick out the best plants for their situation. He strongly believes in creating landscapes that are both sustainable and visually appealing. Tinkering with nursery machinery and irrigation systems are one of Steve's favorite slow day activities. When not working, Steve enjoys building computers, working on cars, and playing piano. CNLA Accredited Nursery Professional.
Harry Tokarz
Field Production Assistant
Harry joined Broken Arrow as a new member of the field production team in 2022. A longtime plant enthusiast, he enjoys working outdoors and is always seeking to expand his horticultural knowledge and skills. In addition to being an avid reader and book collector, his interests
include cooking, hiking, foraging, mushroom hunting, and natural medicine/herbalism. Harry is also a guitar player, singer, and multi-instrumentalist with an eclectic background--everything from rock, folk, and blues to sitar music and analog synthesizers. He has a BA in Religion from Wesleyan University.
Unison Kelner
Horticulturist
Unison's interest in the plant kingdom was seeded in the subtropical pine forests of North Carolina where they spent the summer of 2013 gawking at rain droplets on sundews, collecting pitch and bushels of blueberries, and kneeling in fire ant hills as a forest farming apprentice. Drawn by Broken Arrow's diverse and experimental ethos, he comes to us via a circuitous route with a degree in English from UConn and a library science background at Yale. When Uni isn't learning the ins and outs of propagation here at Broken Arrow, he is usually tending the floral crop down the road with his partner at Fairy Meadows. Unison's other interests include eco therapy, herbalism, and painting.
Joshua Bolduc
Horticulturist
Josh, a Marine Corp veteran, holds a BS degree in Health Sciences from Quinnipiac University. He has since shifted his career path to horticulture and is completing a certification at Naugatuck Valley Community College. On the side, he owns and operates a small lawncare and landscaping business. Josh enjoys playing guitar, video games, and spending time with his family.
Dan Denski
Field Production Assistant
Dan's obsession with edible and medicinal plants has led him to the nursery in order to expand both his horticultural knowledge and his garden's diversity. When not obsessing over plants, Dan enjoys hiking and soccer.
Britney Soubannarath
Sales Associate & Horticulturist
Britney graduated from University of Connecticut in 2025 with a BS degree in Landscape Architecture, where she developed a strong appreciation for the relationship between people, nature, and the built environment.Driven by a desire to deepen her knowledge of plants and ecological systems, Britney joined the nursery, where she continues to grow her understanding of horticulture and sustainable landscapes. We are excited that she is heading up our new landscape design consultation services. Outside of her professional interests, she enjoys painting, spending time with her family and cats, and expressing herself through fashion!
Jennifer Dunn
Sales Associate
Jen has a passion for plants, gardening, and helping others create outdoor spaces they love. With experience working in both plant nurseries and greenhouses, she enjoys sharing practical plant care knowledge and assisting customers in choosing the right plants for their homes and gardens. One of her favorite parts of her work is helping plan and design gardens that bring beauty and enjoyment to others.
Reggie Walker
Sales Associate & Horticulturist
Reggie joined Broken Arrow Nursery in July 2025 after years as a devoted customer whose passion for plants made the nursery a second home. An avid collector of Japanese maples and rare plants, he's cultivated an expansive garden filled with a diverse collection of trees, shrubs, and perennials. His enthusiasm for horticulture is matched by his genuine enjoyment of connecting with people, sharing knowledge, and helping customers discover plants that inspire and thrive in their landscapes.