Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Broken Arrow Nursery’s website (the "Site").

Personal Information We Collect: When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

How We Use Your Personal Information: We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information: The information we collect is used for internal review and is then discarded. We use this information to improve the content of our web page, and if requested, to notify consumers about updates to our web site. Under no circumstances is this information shared with other organizations for commercial or any other purposes. When an order is transmitted to the publishers, only your name and address are submitted, and under no circumstances do we provide others with your phone number, email address or credit card information. All transactions are 100% secure. While we will seek to require publishers and other third parties with whom we have agreements to follow appropriate privacy policies, we do not bear responsibility for any actions or policies of such third parties. If you supply us with your postal address, email address and phone number on-line, you will receive only the information, products or services for which you provided the information.

Changes: We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us: For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please email us at: info@brokenarrownursery.com